Information for people with disability or mobility restrictions

Updated: 17 April 2019

2019 federal election

The AEC is committed to ensuring all eligible Australians are able to enrol and make their vote count.

The AEC provides assistance for people living with disability to ensure they are not disadvantaged from participating in the electoral system. The AEC can assist you to enrol, vote and help you find more information. It is compulsory for all eligible Australians to enrol and vote in federal elections and referendums.

Easy read guides

These guides explain how to enrol to vote and how to vote at a federal election.

The information in these guides is written in an easy to read way.

Pictures are used to explain some ideas.

Easy Read icon

Accessing this website

The AEC website features the ReadSpeaker application which reads the content aloud. You can also save any content from the AEC’s website as an MP3 file. Click on the ‘Listen’ button to access the application.

If you are deaf or have hearing difficulties, you can contact the National Relay Service (NRS).

Accessible voting options

Polling place accessibility

A list of polling places is made available shortly after an election is announced. Each polling place is given an accessibility rating to assist people with disabilities or mobility restrictions. These ratings are:

  • wheelchair accessible
  • assisted wheelchair access, or
  • not wheelchair accessible.

You can click on the rating listed against each polling place to find out more about its specific accessibility features.

Assistance to vote at a polling place

If you need assistance to vote at a polling place, you can ask someone to help you. Polling place staff are trained to assist you or you can nominate any person (other than a candidate) to assist. This could be a friend, relative or another person. If you do not nominate someone, then the polling official in charge may provide assistance.

If you cannot get out of the car and the polling official in charge is satisfied that you cannot enter the polling place, someone may bring the ballot papers to you.

Postal voting

A voter with a disability or mobility restrictions may be eligible to become a general postal voter and receive ballot papers in the mail.

To complete a postal vote, the voter may choose an assistant (such as a friend or family member) to help complete the ballot papers and envelope according to the voter's instruction, but the voter must sign the envelope or make a mark as a signature.

Mobile polling

The AEC provides mobile polling to some locations, including hospitals. These locations are available shortly after the election is announced.

Telephone voting

Voters who are blind or have low vision can cast a vote in secret from any location, including their own homes. More details are provided shortly after an election is announced. 

Accessible voting information

Official guide to the federal election

Shortly after the federal election is announced, a printed version of the official guide to the federal election will be delivered to Australian households. It will provide information on when and where to vote, assistance available at polling places and how to vote correctly.

The AEC will produce the guide in accessible formats, including braille, audio and large print. Some of the formats will be available from this webpage, or you can order one by contacting the AEC once the election is announced.

Candidate lists

The lists of candidates for the federal election will be available once the candidates have been announced. Accessible formats, including braille, audio and large print will be available by contacting the AEC.

People living with dementia

If your relative has dementia and is no longer capable of understanding enrolling and voting, you can complete a form to remove their name from the electoral roll.

How to contact the AEC if you are deaf or hard of hearing

  • National Relay Service (NRS)
  • TTY users phone 133 677 then ask for 13 23 26
  • Speak and Listen users phone 1300 555 727 then ask for 13 23 26
  • Internet relay users connect to the NRS then ask for 13 23 26.

Voting in federal elections

AUSLAN guide to voting in federal elections

Working at the 2019 federal election

Working at the 2019 federal election
Back to top