Complaints and feedback

Updated: 24 November 2017

Political party text messages: The Commonwealth Electoral Act 1918 does not restrict the amount of electoral advertising by political parties or the channels in which they communicate. Read more about advertising by political parties

The AEC is committed to providing impartial and accessible electoral services to Australians.

The AEC Service Charter explains what we do, our commitment to how we provide our services, and how you can help us.

We commit to treating a complaint seriously, promptly and in line with the Complaints Management Policy. The policy sets out how to lodge a complaint and the principles and processes that we will follow to manage a complaint.

If you have a complaint, positive feedback or a suggestion on how we can improve, we would like to hear from you. Please select one of the options below:

Make a complaint or provide feedback

Back to top