I'd like to make a complaint

Use this form if you are dissatisfied with the AEC due to one of our services, processes or programs, or if you do not believe we have met your expected quality of service.

Updated: 6 November 2026

Unsolicited text messages – Get the facts:

  • Unsolicited text messages are not prohibited by the Electoral Act.
  • The AEC also has no role in regulating the content of electoral communications – we don’t determine what is true or false.
  • The AEC does not disclose telephone numbers from the electoral roll.
  • Electoral communications require authorisation, either in the message or on a linked website.
  • More information on electoral communication

Political advertising – Get the facts:

Please note that the AEC does not have the power to investigate advertisements, other than ensuring that they are authorised and that they do not mislead in regards to voting processes (election or referendum). The AEC runs a Stop and consider campaign (see the election factsheet) to encourage electors to think about the information they are receiving. The AEC also maintains disinformation registers for elections and referendums.

My complaint refers to:

The Australian Electoral Commission only conducts federal electoral events.

To ensure your complaint is directed to the appropriate organisation, please contact the Electoral Commission SA (ECSA).

The Australian Electoral Commission only conducts federal electoral events.

To ensure your complaint is directed to the appropriate organisation, please contact the Tasmanian Electoral Commission (TEC).

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