eReturns: Associated Entity Quick Reference Guide: Troubleshooting

Updated: 14 September 2012

Troubleshooting

Forgotten Password

If you have forgotten your password, please contact Funding & Disclosure on 02 6271 4552 or by email at fad@aec.gov.au. Passwords for associated entity eReturn accounts can only be resent via mail to the financial controller.

Forgotten User name

If you have forgotten your user name, please contact Funding & Disclosure on 02 6271 4552 or by email at fad@aec.gov.au. Associated entity eReturn account user names can only be provided by Funding & Disclosure staff of the AEC.

Other problems

If you experience any difficulties while using eReturns, please contact Funding & Disclosure on 02 6271 4552 or by email at fad@aec.gov.au.