National enrolment processing quality and timeliness

Updated: 26 October 2017
National enrolment processing quality and timeliness
Enrolment Processing Description Measurement Target1 Performance
2011‑12 2012‑13 2013‑14 2014‑15 2015‑162 2016‑173
 Quality The Enrolment Quality Assurance Program aims to improve the integrity of the electoral roll by sampling enrolment transactions from every Division to measure processing accuracy. Accuracy of Essential fields 100.0% 99.5% 99.6% 99.6% 99.7% 97.8% 97.5%
Accuracy of Supporting fields 99.5% 93.4% 95.3% 96.6% 96.8% 96.9% 92.8%
Timeliness Processing time for enrolment applications Enrolment applications processed in 3 days 99.0% 88.5% 82.7% 84.4% 88.2% These performance measures ceased from 2014-2015
Enrolment transactions correctly processed. 99.5% 99.5% 99.6% 99.6% 99.7%
Enrolment applications processed in 5 days 95.0% These performance measures commenced in 2015-16 92.7% 69.1%
Enrolment applications processed in 30 days 99.5% 97.0% 92.6%

Notes

  1. The target for the accuracy of essential fields was 99.5 percent until 2015-16
  2. Quality results for 2015-16 are for the period 1 July 2015 to 15 December 2015 as the process was suspended leading to the 2016 Federal Election.
  3. Quality results for 2016-17 are for the period 1 April 2016 to 31 March 2017.